Public Service Transformation

Dylan QuoteGeof Cox has worked on the transformation of public services to social enterprise since his involvement with the Leicester CityBus employee buy-out in the late 1980s.

One of his best known service transformations was in 1995 - the Newcastle music teaching service to the North East Music Co-op (NEMCO), which became the model for a number of other transformations supported by the Musicians' Union, and cited as a model of good practice by Patricia Hewitt, then Secretary of State for Trade and Industry (at the Social Enterprise Moving Ahead conference address in May 2001).

A case study of the NEMCO transformation can be found here.

More recently Geof Cox Associates were advisers to the largest NHS transformation to social enterprise to date: the Hull PCT Delivery Arm to The City Health Care Partnership Community Interest Company (which was in fact the 1,000th Community Interest Company!)

Other recent public service transformation work includes:

  • the development with Shropshire Council of a social worker owned and run service – a revolutionary development because it takes core social work functions out of the local authority
  • helping Surrey County Council, Herefordshire County Council, South Tyneside Council and many others to plan the transformation of day care services
  • advising on floating off the Manchester Arts Education Initiative from Manchester City Council

The Leominster PavilionThe Leominster Pavilion

  • spinning out The Leominster Pavilion Ice Cream Parlour Social Firm from Herefordshire adult social care (The Leominster Pavilion Community Interest Company established 04/07/2006)

  • advising on the externalisation of Newco Products from the London Borough of Newham
  • development of a joint venture structure between Northern Doctors Urgent Care and other NHS and external partners to deliver drug treatment services - Counted4 Community Interest Company (established 04/09/2007)
  • externalisation of a team of psychology practitioners – Psychology Partnerships Community Interest Company (established 31/01/2008)
  • development of a social enterprise GP practice – Willowbank Partnership Community Interest Company (established 22/05/2008)
  • advising the South Tyneside Intermediate Musculoskeletal Assessment and Treatment Service – which won the 2008 Guy Rotherham Award from the Improvement Foundation – on developing as an independent social enterprise, Accedo Health Community Interest Company (established 03/09/2008)
  • development out of he NHS Centre for Smoking Cessation and Training (NCSCT) the spin-off NCSCT Community Interest Company (established 1/10/2010
  • We place participative processes and stakeholder consultation at the centre of our work.

    Geof Cox now regularly speaks at conferences and leads workshops and seminars on public and voluntary sector service transformation to social enterprise.

    He frequently undertakes options appraisal and transformation planning; and he has also written a number of relevant technical guides to service transformation processes, including Bringing Social Firms Out Of Public Authorities (available now from Social Firms UK).

    He is co-founder of the miEnterprise supported self employment project that can transform employment options for people apparently furthest from the labour market; and is centrally involved in the miEnterprise national roll-out.

    • miEnterprise Herefordshire Community Interest Company

    established 13/11/2007

    • miEnterprise Umbrella Community Interest Company

    established 26/01/2011

    • miEnterprise North Tyneside Community Interest Company

    established 23/02/2011

    • miEnterprise Leicester Shire & Rutland Community Interest Co

    established 26/08/2011

    • miEnterprise Derby Community Interest Company

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